Terms & Conditions

Welcome to CazroLee. By accessing and using our website at www.cazrolee.com, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchase.

1. Acceptance of Terms

By accessing, browsing, or purchasing from CazroLee, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Refund and Returns Policy, and Shipping & Delivery Policy.

2. Medical Disclaimer & User Eligibility

IMPORTANT: The products sold on CazroLee are Over-the-Counter (OTC) hearing aids intended for adults 18 years of age or older with perceived mild to moderate hearing loss.

• Not a Medical Diagnosis: The information provided on this website is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
• When to See a Doctor: If you experience sudden hearing loss, ear pain, discharge, or severe tinnitus, consult a physician immediately.
• Severity: These devices are NOT intended for individuals with severe or profound hearing loss.

3. Use of Website

You agree to use our website only for lawful purposes. Prohibited activities include attempting unauthorized access to our networks, transmitting harmful code, or engaging in fraudulent activities.

4. Product Information & Pricing

We strive for accuracy, but we do not warrant that product descriptions, images, or pricing are error-free. We reserve the right to correct any errors and to cancel orders placed at an incorrect price. All prices are in US Dollars (USD).

5. Payment & Chargeback Policy

We accept Credit Cards and PayPal. By providing payment information, you represent that you are authorized to use the designated payment method.

Chargeback Policy: Fraudulent chargebacks (disputing a valid transaction for a delivered product) are taken seriously. We reserve the right to report fraudulent activity to payment processors and credit bureaus. We encourage customers to contact support@cazrolee.com first to resolve any issues via our Refund Policy.

6. Order Acceptance & Cancellation

Your order constitutes an offer to purchase. We reserve the right to accept or reject your order for reasons including product availability, pricing errors, or suspected fraud. We may cancel an order even after a confirmation email has been sent.

7. Shipping, Customs & Duties

Please refer to our Shipping & Delivery Policy. While we include applicable taxes in our price, CazroLee is not responsible for delays caused by international customs clearance or carrier-related issues beyond our control.

8. Returns and Warranty

All purchases are governed by our Refund and Returns Policy (45-Day Trial) and our 12-Month Limited Warranty. Warranty claims cover manufacturing defects and do not apply to damage caused by misuse, water submersion, or unauthorized repairs.

9. Intellectual Property

All content on this website—including text, logos, videos, and images—is the property of CazroLee and is protected by copyright laws. Unauthorized reproduction or use for commercial purposes is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, CazroLee shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless CazroLee from any claims, damages, or expenses arising from your violation of these Terms, your misuse of the products, or your infringement of any third-party rights.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States. Any legal action arising from these terms shall be brought exclusively in the appropriate courts of the United States.

13. Severability & Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force. These Terms, together with our other posted policies, constitute the entire agreement between you and CazroLee.

14. Modifications to Terms

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting. We encourage you to review this page periodically.

15. Contact Information

For questions or concerns regarding these Terms, please contact us:
Email: support@cazrolee.com
Website: www.cazrolee.com

Last Updated: January 20, 2026